Sales Assistant - Salem, OR
Company SummaryJoin our team! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans.
As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE:
FAF) is an ideal place to build your career.
We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889.
We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else.
First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists.
For more information, please visit www.
careers.
firstam.
comJob SummaryProvides a wide range of cross functional support for a Sales Rep, Sales team or Sales area to include but not limited to; administrative and clerical support, customer service, training & educations, marketing activities and recordkeeping/reporting.
Has solid understanding of functional tasks.
Assistance may be required from more experienced team members and will vary depending on task complexity.
Work may be reviewed for new or more complex tasks.
Incumbents in these positions generally are cross -functional and will focus on more than one of these activities.
If primary function (more than 75% of duties) is administrative/clerical, then please consider using the Administrative Assistant job family.
If primary focus (more than 75% of duties) is on Operation/Customer training, please consider using the Operations Trainer Job Family.
If primary function (more than 75% of duties) is customer service, then please considering the customer service job family.
Administrative/Clerical SupportProvide a wide variety of administrative and clerical support to Sales Reps and/or Sales ManagementScheduling/Travel arrangementsExpense reportsMay support sales representatives in account servicingCustomer ServiceAssists in customer service functions.
Acts as the team's resource and subject matter expert to answer questions and resolve issuesRecord Keeping & ReportingPrepares and reviews sales contracts, agreements, proposals and presentationsPrepares reports and gathers information on market conditions, sales results, forecasts and industry trends to support the activities of the sales organizationMaintains sales database systems (GAB, Sales Force etc.
) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systemsMarketing/Social Media/Event Planning May coordinate the workflow of marketing-related requestsCreates and distributes marketing materials such as flyers and brochuresUpdates social media and assists in tradeshow or event preparationsTraining & EducationParticipates in and conducts training programs within a functional area or unit, typically in a production environmentMay train an internal or external audience individually or in a group settingDelivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training.
May include onboarding training and soft skills trainingCoordinates and executes educational and training events.
Assists in resourcing and logisticsKnowledge and Skills/Technology UsedWorking knowledge of fundamental concepts, practices and procedures of the sales department/fieldFamiliarity with sales database systems or software such as SalesforceGood listening, verbal and written communication skillsGood customer service skillsEstablishes effective working relationships at the work group levelGood organizational skills with the ability to multi-task, prioritize and follow upProficient in Microsoft Word, Excel and PowerPointTypical EducationHigh School diploma or equivalentTypical Range of Experience1-3 years of experienceFirst American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work.
First American is committed to diversity and inclusion.
We are an equal opportunity employer.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
As a global leader in providing title insurance, settlement services and risk solutions for real estate transactions, First American (NYSE:
FAF) is an ideal place to build your career.
We have been entrusted with helping our customers achieve and protect their dream of homeownership since 1889.
We believe that our people are the key to the company's continued success, and we invest in diverse talents and backgrounds and empower our teams to achieve more than they could anywhere else.
First American has created an award-winning culture and has been named to the Fortune 100 Best Companies to Work For list for the fifth consecutive year and to more than 50 regional Best Places to Work lists.
For more information, please visit www.
careers.
firstam.
comJob SummaryProvides a wide range of cross functional support for a Sales Rep, Sales team or Sales area to include but not limited to; administrative and clerical support, customer service, training & educations, marketing activities and recordkeeping/reporting.
Has solid understanding of functional tasks.
Assistance may be required from more experienced team members and will vary depending on task complexity.
Work may be reviewed for new or more complex tasks.
Incumbents in these positions generally are cross -functional and will focus on more than one of these activities.
If primary function (more than 75% of duties) is administrative/clerical, then please consider using the Administrative Assistant job family.
If primary focus (more than 75% of duties) is on Operation/Customer training, please consider using the Operations Trainer Job Family.
If primary function (more than 75% of duties) is customer service, then please considering the customer service job family.
Administrative/Clerical SupportProvide a wide variety of administrative and clerical support to Sales Reps and/or Sales ManagementScheduling/Travel arrangementsExpense reportsMay support sales representatives in account servicingCustomer ServiceAssists in customer service functions.
Acts as the team's resource and subject matter expert to answer questions and resolve issuesRecord Keeping & ReportingPrepares and reviews sales contracts, agreements, proposals and presentationsPrepares reports and gathers information on market conditions, sales results, forecasts and industry trends to support the activities of the sales organizationMaintains sales database systems (GAB, Sales Force etc.
) to ensure accuracy of orders, pricing, accounts and customer records across all applicable systemsMarketing/Social Media/Event Planning May coordinate the workflow of marketing-related requestsCreates and distributes marketing materials such as flyers and brochuresUpdates social media and assists in tradeshow or event preparationsTraining & EducationParticipates in and conducts training programs within a functional area or unit, typically in a production environmentMay train an internal or external audience individually or in a group settingDelivers training to internal and/or external audiences on processes, services, products, computer applications, operating systems, programming and end-user training.
May include onboarding training and soft skills trainingCoordinates and executes educational and training events.
Assists in resourcing and logisticsKnowledge and Skills/Technology UsedWorking knowledge of fundamental concepts, practices and procedures of the sales department/fieldFamiliarity with sales database systems or software such as SalesforceGood listening, verbal and written communication skillsGood customer service skillsEstablishes effective working relationships at the work group levelGood organizational skills with the ability to multi-task, prioritize and follow upProficient in Microsoft Word, Excel and PowerPointTypical EducationHigh School diploma or equivalentTypical Range of Experience1-3 years of experienceFirst American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work.
First American is committed to diversity and inclusion.
We are an equal opportunity employer.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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