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Temporary Member Service Representative

Company Name:
First Tech Credit Union
Temporary Member Service Representative
Location: Salem, OR
Job Requisition Number: 2555SA
# of openings: 1
Description
At First Tech, we're looking for Champions. People who go out of their way to help other people build stronger financial futures. As a financial institution, we definitely like numbers, and here are a few important ones for you:
We're ranked as one of the top 10 safest, soundest credit unions in the country
At over $6 billion in assets, First Tech Federal Credit Union is the10thlargest credit union in the U.S
Yes, we do like numbers, but as a credit union we love people even more. And especially the people we call Members. They need someone who's committed to making their banking simple, keeping them connected to their money wherever they are, and always watching out for their financial future, even when they aren't. That's why they need a Champion. Do you have what it takes?
We're searching for aTemporaryMember Service Representative to Champion our members. Here's what you can expect from the job and what you need to be successful:
Job duties:
Process routine financial business for members quickly and accurately, including deposits and withdrawals, loan payments, providing traveler's checks and money orders
Provide the highest quality of service to all members; promptly address member concerns and/or escalate to leadership when appropriate
Listen to members and recommend options that best fit their needs, cross-selling and making referrals when appropriate using the online tracking system
Essential skills:
Minimum 1 year previous customer service experience; prior background in a fast paced sales/retail environment preferred
Minimum 1 year previous experience accurately handling large amounts of cash and negotiable instruments
Proficiency in basic mathematics and ten-key and calculator
Location: Salem, OR 97302
Schedule: 37-40 hours per week including Saturdays
Duration:approximately 3 months
First Tech Federal Credit Union is an Equal Opportunity Employer/AA.

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