Eligibility Worker (Human Service Specialist 3) - Spanish Required
3.
5 Salem, OR Salem, OR Full-time Full-time $3,776 - $5,232 a month $3,776 - $5,232 a month 5 days ago 5 days ago 5 days ago Initial Posting Date:
04/12/2024 Application Deadline:
04/21/2024 Agency:
Department of Human Services Salary Range:
$3,776 - $5,232 Position Type:
Employee Position Title:
Eligibility Worker (Human Service Specialist 3) - Spanish Required
Job Description:
Nos enorgullece ser un empleador que ofrece igualdad de oportunidades.
Estamos trabajando de manera activa para crear una agencia equitativa junto a Equity North Star como gu a y continuar nuestra visi n de ser una agencia sin racismo, discriminaci n ni sesgo.
Creemos que los equipos en los que todos pueden mostrarse de manera aut ntica son fundamentales para crear una fuerza laboral pr spera que pueda brindarle un mejor servicio a la comunidad.
Invitamos a los miembros de grupos raciales o tnicos hist ricamente subrepresentados, mujeres, personas con discapacidades, veteranos, miembros de la comunidad LGBTQIA2S
y otras personas a presentar una solicitud.
Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.
Oregon Department of Human Services (ODHS), A place to belong and make a difference! When you join the ODHS , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning.
ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.
We are committed to building an antiracist and equitable agency.
Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do.
The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.
We know that life is unpredictable and ODHS cares about keeping you well.
Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more! Queremos que te unas a nuestro equipo de South Salem! We are seeking a talented individual to serve as a Spanish/English bilingual Eligibility Worker at our Salem branch office.
In this role you will be part of a team that provides assistance and conducts interviews in-person and over the phone to determine eligibility for Oregonians seeking services from our agency.
This position requires fluency in both Spanish and English languages.
We offer bilingual differential pay, which is an extra 5% of the employee's base pay upon passing test(s) evaluating your proficiency in Spanish.
Oregon Eligibility Partnership:
This position is part of Oregon Eligibility Partnership (OEP).
OEP is a program within Oregon Department of Human Services (ODHS) that provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system.
Learn more here.
What you need to qualify / Minimum
Qualifications:
Two (2) years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.
An equivalent combination of education, training, and experience relative to the class concept.
Bilingual Spanish/English language skills (the job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position).
Essential attributes we are seeking:
Attention to details:
Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
Communication skills:
Experience explaining technical information such as rules or procedures to individuals who are unfamiliar with the subject and/or learn and communicate differently than you.
Organizational skills:
Experience using time management, organization and prioritization skills to meet deadlines.
Direct services:
Experience providing services for community members experiencing homelessness, domestic violence and/or migration hardships who have historically been marginalized, underserved, in crisis, or disadvantaged.
Trauma informed approach:
Experience recognizing symptoms and behaviors that originate from adapting to traumatic responses.
Commitment to minimizing re-traumatization or replicating prior trauma dynamics.
Teamwork:
Experience developing meaningful and inclusive relationships with peers that foster trust, collaboration and respect.
To be considered for an interview, your application and/or resume must clearly show that you meet the minimum qualifications and describe the essential attributes you possess.
Your application and/or resume will be used when completing a pay equity assessment.
The pay equity assessment determines your pay rate/salary step, so complete and detailed history of work, education, and other experience is helpful.
Your duties at a glance:
As an Eligibility Worker, you will play a critical role in providing a safety net that supports better outcomes for Oregonians.
You will provide resources that support individual and family stability.
You will determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information.
Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs.
Working conditions:
The work schedule is 8 a.
m.
- 5 p.
m.
, Monday - Friday on site and in-person at the South Salem ODHS branch office.
Contact with the public, including contact with Oregonians experiencing emotional and financial stress.
Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.
May require sitting at a computer or telephone for prolonged periods of the workday.
Application instructions & requirements:
Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
Please upload a resume or complete the work history profile.
Note:
Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
Current State of Oregon employees:
Apply via your employee Workday account.
If you are not a current State of Oregon employee, view this application instructional video.
After you submit your application, you will have additional tasks to complete in Workday.
Please continue to check your Workday account throughout the recruitment process.
Additional requirements:
Finalists for this position will be subject to a computerized criminal history and abuse check.
Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.
May require a valid driver's license or other acceptable method of transportation.
Helpful information:
This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies.
The salary listed is the non-PERS qualifying salary range.
If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.
95%.
Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
Have questions about Workday or want some tips on understanding the state application process? Check out our Oregon job opportunities page.
If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please email Alissa Walker at email protected or call/text her at 503-519-1807.
Please be sure to include the job requisition number.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Salem, OR Salem, OR Full-time Full-time $3,776 - $5,232 a month $3,776 - $5,232 a month 5 days ago 5 days ago 5 days ago Initial Posting Date:
04/12/2024 Application Deadline:
04/21/2024 Agency:
Department of Human Services Salary Range:
$3,776 - $5,232 Position Type:
Employee Position Title:
Eligibility Worker (Human Service Specialist 3) - Spanish Required
Job Description:
Nos enorgullece ser un empleador que ofrece igualdad de oportunidades.
Estamos trabajando de manera activa para crear una agencia equitativa junto a Equity North Star como gu a y continuar nuestra visi n de ser una agencia sin racismo, discriminaci n ni sesgo.
Creemos que los equipos en los que todos pueden mostrarse de manera aut ntica son fundamentales para crear una fuerza laboral pr spera que pueda brindarle un mejor servicio a la comunidad.
Invitamos a los miembros de grupos raciales o tnicos hist ricamente subrepresentados, mujeres, personas con discapacidades, veteranos, miembros de la comunidad LGBTQIA2S
y otras personas a presentar una solicitud.
Do you have a passion for serving Oregon's most vulnerable community members? Are you an innovative, compassionate and hard-working individual who thrives when working as part of a team? If this sounds like you, you could be the newest addition to our team, and we sincerely hope you consider joining us.
Oregon Department of Human Services (ODHS), A place to belong and make a difference! When you join the ODHS , you join a community of over 10,000 employees dedicated to serving and helping Oregonians achieve wellbeing and independence through opportunities that protect, empower, respect choice, and preserve dignity.
Connect with ODHS Employee Resource Groups (ERGs) and find a place to belong, build community and participate in shared learning.
ERGs are employee-driven committees that support each other as well as the ODHS' overall mission and vision.
We are committed to building an antiracist and equitable agency.
Equity is foundational to our role as a human services agency, and we are committed to integrating equity into all we do.
The Equity North Star has four points that explain the agency's goals related to equity, inclusion, and racial justice.
We know that life is unpredictable and ODHS cares about keeping you well.
Enjoy a work-life balance, 11 paid holidays a year, flexible work schedules, and competitive benefits packages including health, dental, vision and much more! Queremos que te unas a nuestro equipo de South Salem! We are seeking a talented individual to serve as a Spanish/English bilingual Eligibility Worker at our Salem branch office.
In this role you will be part of a team that provides assistance and conducts interviews in-person and over the phone to determine eligibility for Oregonians seeking services from our agency.
This position requires fluency in both Spanish and English languages.
We offer bilingual differential pay, which is an extra 5% of the employee's base pay upon passing test(s) evaluating your proficiency in Spanish.
Oregon Eligibility Partnership:
This position is part of Oregon Eligibility Partnership (OEP).
OEP is a program within Oregon Department of Human Services (ODHS) that provides direction and resources to everyone working to determine eligibility for Oregonians applying for and receiving medical, food, cash and childcare benefits through the ONE eligibility system.
Learn more here.
What you need to qualify / Minimum
Qualifications:
Two (2) years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.
An equivalent combination of education, training, and experience relative to the class concept.
Bilingual Spanish/English language skills (the job offer will be contingent upon passing test(s) evaluating your proficiency in the bilingual requirements of the position).
Essential attributes we are seeking:
Attention to details:
Experience conducting work that requires attention to detail, particularly with data entry and reviewing documents.
Communication skills:
Experience explaining technical information such as rules or procedures to individuals who are unfamiliar with the subject and/or learn and communicate differently than you.
Organizational skills:
Experience using time management, organization and prioritization skills to meet deadlines.
Direct services:
Experience providing services for community members experiencing homelessness, domestic violence and/or migration hardships who have historically been marginalized, underserved, in crisis, or disadvantaged.
Trauma informed approach:
Experience recognizing symptoms and behaviors that originate from adapting to traumatic responses.
Commitment to minimizing re-traumatization or replicating prior trauma dynamics.
Teamwork:
Experience developing meaningful and inclusive relationships with peers that foster trust, collaboration and respect.
To be considered for an interview, your application and/or resume must clearly show that you meet the minimum qualifications and describe the essential attributes you possess.
Your application and/or resume will be used when completing a pay equity assessment.
The pay equity assessment determines your pay rate/salary step, so complete and detailed history of work, education, and other experience is helpful.
Your duties at a glance:
As an Eligibility Worker, you will play a critical role in providing a safety net that supports better outcomes for Oregonians.
You will provide resources that support individual and family stability.
You will determine eligibility for people applying for various programs and benefits through interviewing, gathering and assessing information.
Programs we administer include Supplemental Nutrition Assistance Program (SNAP), Long Term Care (LTC) services, Temporary Assistance to Needy Families (TANF), Employment Related Day Care (ERDC), Domestic Violence services and various Medicaid (Health insurance) programs.
Working conditions:
The work schedule is 8 a.
m.
- 5 p.
m.
, Monday - Friday on site and in-person at the South Salem ODHS branch office.
Contact with the public, including contact with Oregonians experiencing emotional and financial stress.
Serve a diverse range of customers with compassion and professionalism through a trauma informed lens.
May require sitting at a computer or telephone for prolonged periods of the workday.
Application instructions & requirements:
Your work history profile, cover letter (optional), and resume are the perfect opportunity to highlight your interest in the position and demonstrate your skills, lived and/or work experience that shows you are an excellent candidate for the position.
Please upload a resume or complete the work history profile.
Note:
Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
Current State of Oregon employees:
Apply via your employee Workday account.
If you are not a current State of Oregon employee, view this application instructional video.
After you submit your application, you will have additional tasks to complete in Workday.
Please continue to check your Workday account throughout the recruitment process.
Additional requirements:
Finalists for this position will be subject to a computerized criminal history and abuse check.
Adverse background information will be reviewed and could result in withdrawal of a conditional job offer or termination of employment.
The Oregon Department of Human Services does not offer visa sponsorship.
Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
ODHS will use E-Verify to confirm that you are authorized to work in the United States.
May require a valid driver's license or other acceptable method of transportation.
Helpful information:
This position is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies.
The salary listed is the non-PERS qualifying salary range.
If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.
95%.
Please review the Classification and Compensation page for more details, or you may visit our website for information on Pay Equity.
Have questions about Workday or want some tips on understanding the state application process? Check out our Oregon job opportunities page.
If you need an accommodation under the Americans with Disabilities Act, have questions or need assistance with the application process, please email Alissa Walker at email protected or call/text her at 503-519-1807.
Please be sure to include the job requisition number.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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